Eraaya Lifespaces announced that its Indian subsidiary EbixCash Global Services (ECGS) has successfully secured multi-year contracts with an “Annual Contract Value” of Rs 25 crore (Approx). These contracts encompass Business Operations, Process Management, and Customer Care Services across various sectors, including Healthcare, E-Commerce, Agriculture, Banking, Financial Services and Insurance (BFSI), and Telecom.
The recently secured contracts by EbixCash Global Services include: h
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Telecom Sector: ECGS will be facilitating Tata Tele Business Services, enhancing the Sales & Customer Service operations. h
E-Commerce Sector: Improving the user experience and transaction efficiency for Rozgar.com and leveraging AI Technology for sales and customer service in personalized cosmetic products while teaming up the leader in the DTC E-Commerce space IncNut Lifestyle with the brands Vedix and Skinkraft offering customized ayurvedic hair care and skincare solutions, transforming the beauty and wellness industry through data driven, individualized care. h
Healthcare Sector: Securing contracts with Sahyadri Hospitals, one of Indias leading hospital chains, to optimize patent management and service delivery, along with emergency response operations. h
Automobile Segment: Partnering with a prominent automobile organization to focus on customer lifecycle management
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First Published: Oct 14 2024 | 6:38 PM IST