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In a bizarre and fiery incident that quickly spiraled into a full-blown kalesh, a customer clashed with a delivery boy after discovering that his food order had been handed over by someone else — not the delivery partner assigned in the food delivery app.
The incident, which reportedly took place in , started when the customer checked his app and saw a different face than the one who dropped off his meal. Suspicious and agitated, the customer confronted the actual delivery boy who had arrived shortly afterward to complete another delivery in the same area.
Eyewitnesses say voices were raised, fingers were pointed, and the tension escalated into a full verbal spat. The customer accused the company and the delivery agent of “risking food safety and violating basic trust,” while the delivery boy defended himself, stating that due to high order volumes and logistical adjustments, the order might’ve been handed off to a colleague en route.
Videos of the kalesh have gone viral on social media, with netizens divided. Some argue the customer had every right to be concerned about hygiene and protocol breaches, while others sympathize with delivery agents navigating tough working conditions and tight schedules.Delivered
The food delivery platform has since issued a statement acknowledging the incident, saying:
“We are aware of the issue and are investigating it thoroughly. We take the safety and satisfaction of our customers seriously and will ensure appropriate action is taken.”
Meanwhile, the phrase “Who Delivered My Biryani?” is trending on), and the internet is abuzz with memes, heated debates, and calls for better transparency in the gig economy.
Stay tuned for more updates as the kalesh continues to cook up reactions online.
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